Courier Bouquets and Plants

Your delivery will be gift packed in a Printed gift box. This Starpack award winning packaging will ensure that your order arrives in perfect condition.

The courier used is Fedex.

Flowers by Post

Postal flowers are delivered via the Royal Mail 1st Class system.

Depending on the time the order is received, Postal orders may be posted on the next working day after the day that we receive the order.

The actual delivery date for items delivered by Royal Mail 1st Class Post cannot be guaranteed. For a guaranteed date service please view our Flowers by courier range.

Postal flowers may take up to three working days for orders to be delivered. Items delivered by First Class Royal Mail cannot be delivered on a Sunday or Bank Holiday. It is not possible to specify the time of delivery or track a postal order.

We realise that occasionally Royal Mail may try to deliver a postal order and the intended recipient may not be at the delivery address. If this situation occurs Royal Mail may attempt to leave the parcel with a neighbour or in a safe place at the premises. If the delivery is left in a safe place Clinton Cards shall not be liable to any person for any loss or damage which may arise thereafter, howsoever caused. If no safe place is available (at the absolute discretion of Royal Mail) a card will be left with a contact number for the recipient to call. Royal Mail does not attempt a re-delivery. The recipient must contact Royal Mail to arrange re-delivery or collection. If the recipient is collecting from a Royal Mail Depot or Post Office Counter, they will need to take proof of identity with them. Clinton Cards accepts no responsibility for the deterioration in quality if parcels are not collected in a timely manner.

To ensure delivery please make sure that you supply the full address and correct postcode of the delivery destination. Please note that we cannot accept responsibility for any delays or failure to deliver caused by being given incorrect or incomplete delivery details.

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Standard Delivery Times

Delivery times are Monday to Friday 8am – 6pm and Saturday 8am – 12pm.
We are unable to specify delivery times.

We regret that we are unable to make deliveries on Sundays, Bank Holidays, and recognised public holidays. This includes Christmas Day, Boxing Day and New Year's Day.

Flowers will be unavailable for delivery between the dates of 25th December 2010 to the 5th January 2011, due to public holidays and closure of supplier offices.

To ensure your flowers are as fresh as possible we do not delivery on a Tuesday following a Bank Holiday Monday.
Orders must be placed before 3pm for next day delivery.

For Monday deliveries, orders MUST be placed by 3pm the preceding Friday.

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Delivery Charges

We provide a free standard next day delivery to most UK addresses including England, Wales and Southern/Central Scottish mainland and Isle of Wight.

For Saturday delivery there will be an additional charge of £5.
For Isle of Man and Northern Ireland, deliveries will take one working day for a charge of £9.50.
For Scilly Isles deliveries will take 2 working days for a charge of £9.50.
For Scottish Highlands and Scottish Islands, deliveries will take 2 working days for a charge of £9.50.

We do not deliver to Eire, Jersey and Guernsey.

We regret that we are unable to provide a Saturday delivery service to Scottish Highlands, Scottish Islands, Scilly Isles, Isle of Wight and Isle of Man.

All deliveries for Saturday 14th February will carry an £8.00 surcharge and cost £13.00.

Operating hours are 8am-6pm Monday to Friday. There are no deliveries on Sunday.

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Delivery to Hospitals

Not all hospitals accept flower deliveries please check before ordering.

For deliveries to hospitals please advise ward name and number. Please note that deliveries will be made to hospital mail rooms and cannot be delivered directly to wards.

You are advised that an increasing number of hospitals will not permit flowers to be delivered to certain wards, especially Intensive Care and High Dependency wards. We will not accept responsibility for failed deliveries and no refund will be given under these circumstances.

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Delivery to Business addresses

Flowers sent to business addresses, including schools, hospitals, military and office addresses may be delivered to a main reception or mailing room prior to internal distribution. We recommend that deliveries to business addresses are requested for a weekday. We do not accept any liability for non-delivery where the working hours of the business are outside the standard delivery schedules for our couriers.

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Recipient not at delivery address

We are aware that the recipient of your gift may not know that the flowers are being sent. For this reason we have arranged with our courier to leave the flowers in a safe place (at the absolute discretion of the delivery driver) at the premises if there is nobody at home.

To help our courier, please include any additional information if you know of somewhere where the flowers can be safely left (for instance with a neighbour). Obviously we cannot accept any responsibility for deliveries left anywhere in accordance with your instructions.

If your delivery is left in a safe place we shall not be liable to any person for any loss or damage which may arise thereafter, however caused. If no safe place is available (at the absolute discretion of the delivery driver) a card will be left with a contact number for the recipient to call. They can either agree a convenient time for delivery or arrange to collect the flowers themselves from the courier's depot. Each time an attempt is made, our courier will leave a card at the delivery address confirming that they have tried to deliver. After two failed delivery attempts your parcel will be returned. If your parcel is returned to us under these circumstances, no refund will be given.

If you are not sure that the recipient will be home and there is nowhere to leave them, why not as an alternative to home delivery, get flowers and gifts delivered to a work address instead?

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Mother's Day Flowers

Last delivery dates for normal 1st class postal delivery for Mother’s Day is Thursday 11th March but the actual date of delivery cannot be guaranteed. If you require a guaranteed delivery date please choose from the courier delivered range. The last order date for postal items is Wednesday 10th March by 2pm.

Last order date for courier deliveries on either Friday 11th March, Saturday 12th March and Monday 15th March must be made by 2pm on Wednesday 10th March. Please note we will not be able to deliver on Mother's Day 14th March as it is a Sunday.

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Valentine's Flowers

There will be a premium of £10 charged on red roses (FLA0087 or FLA0074) delivered between 4th February and 14th February.

All deliveries for Saturday 14th February will carry an £8.00 surcharge and cost £13.00.

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